Our service doesn’t end at key handover…
What sets Fletcher Homes apart is our dedication to providing exceptional after sales customer service which starts from the moment we meet you until well after we hand over the keys to your new home. When you buy with us, you’ll receive a 10-year structural warranty on your home, giving you complete peace of mind that should anything go wrong, we’ll get it fixed for you as soon as possible. In the event that any snags occur, or you’re not fully satisfied with the finish of your home, our team will be more than happy to help through our after sales care service.
On moving day, we’ll provide you with a Home Information Pack which gives you all the important information you need about your new home to keep it running. From operational manuals to use your plumbing and heating system, how to use your kitchen appliances* and other features of your new home. We’ll also include handy tips and advice, including steps to follow to ensure your new build home stabilises correctly during the first 12 months post-build.
